Support

Calycal Support Center

Support Center - Find answers and get help with your Calycal device and app

Complete User Manual

Find detailed instructions, troubleshooting guides, and feature explanations in our comprehensive user manual.

View Complete User Manual

How can we help you?

Find answers to common questions, troubleshoot issues, or contact our support team directly.

Quick Help

Find solutions to common problems quickly

Device Setup

Get your Calycal device up and running in minutes

View Guide

Sync Issues

Troubleshoot calendar synchronization problems

Learn More

Family Sharing

Learn how to share your calendar with family members

View Guide

Connectivity

Fix Wi-Fi and connection issues with your device

Troubleshoot

Frequently Asked Questions

Quick answers to common questions about Calycal

How do I set up my Calycal device for the first time?

Setting up your Calycal device is simple. For complete step-by-step instructions, please refer to our User Manual.

Basic steps include:

  1. Download the Calycal app from the App Store or Google Play
  2. Create an account or sign in
  3. Plug in your Calycal device and connect to power
  4. Follow the in-app instructions to connect to Wi-Fi
  5. Enter the activation code shown on your device
Why isn't my calendar syncing with Google/Outlook/iCloud?

If your calendar isn't syncing properly, detailed troubleshooting steps are available in our User Manual.

Common solutions include:

  • Check your internet connection
  • Verify calendar permissions in the Calycal app
  • Ensure correct login credentials for your calendar service
  • Try disconnecting and reconnecting the calendar service
How many family members can I add to my Calycal?

The free version of Calycal supports up to 5 family members. Our Premium plan allows unlimited family members. For more details on family sharing features, check our User Manual.

My Calycal device won't turn on. What should I do?

If your device won't turn on, comprehensive troubleshooting steps are available in our User Manual.

Basic troubleshooting:

  1. Check power connections
  2. Try a different power outlet
  3. Use the original power adapter
  4. Press and hold the power button for 10 seconds

Helpful Resources

Additional materials to help you get the most out of Calycal

User Manual

Complete guide to all Calycal features and settings

View Manual

Video Tutorials

Step-by-step video guides for common tasks

Watch Now

Download App

Get the latest version of the Calycal mobile app

Download

Contact Our Support Team

Can't find what you're looking for? Our support team is here to help you with any questions or issues you may have.

Email Us

postmaster@calycalshop.com

We typically respond within 24 hours

Call Us

(415) 233-6761

Monday-Friday, 9AM-6PM ET

Send us a message